FAQs

Event Information

Are there age restrictions and accessibility?

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Run Santa Run is open to all ages and abilities. The event is suitable for pushchairs and wheelchairs, well-behaved dogs on a lead are welcome and under 5’s go FREE. 

All under 18’s will need to register and run with a responsible adult aged 18 or over. If you sign up additional under 18’s for your team you will be asked to name the registered adult running with them.  

If you need assistance, you’re free to bring a carer or aide with you to the event free of charge; please just inform the Events Team at the registration desk on the day.   

Do you have health and safety information on the event course?

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Birmingham Hospice will take all reasonable steps to minimise the risk of accident or injury to participants during this event, however you accept full responsibility for yourself whilst participating in this event and understand that Birmingham Hospice cannot accept liability for any loss or damage to personal property or injury. 

Our Events Team will be monitoring the weather forecast in the run up to the event, but please also make yourself aware of weather conditions on the day and prepare accordingly. Unless the safety of our participants and volunteers is at risk, we will not cancel the event due to rain. In the unlikely event the event is cancelled, you will be notified as soon as possible, and the event will be rearranged. 

All routes use public pathways and are not closed off to the public for the event. Please be considerate to other members of the public. The route will be sent to you before the event and signposted on the day. Marshals are for visible presence and route guidance only – they cannot stop traffic for you.

How do I buy a Santa suit?

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No Santa run is complete without the full festive look – so make sure to order your Santa suit when you sign up via this link.

Each suit comes complete with a hat, jacket and trousers, and a belt. Or we have dress and skirt options available too. All adult suits are one size. 

Child's sizes are: 5-8 years, 9-11 years. 

You’ll collect your suit at our registration desk on the day of the event. Unless you have paid for postage or arranged collection from the hospice sites.  

What are the ticket prices?

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Early bird tickets! Early bird discount ends 31st October.

Adult - £10 
Child - £7 
Team of 5 - £40
VIP ticket - £25
 
Full price from 1st November until Wednesday 2nd December.

Adult - £15
Child - £10 
Team of 5 - £50 
VIP ticket  - £30  

Being a VIP will get you:
🏃🏾‍♀️ Priority queue jump
🎅 A Santa suit included in your ticket price
🍬 Double treats round the course
🎅 VIP Santa meet and greet 
🎊 And the opportunity to set off the starting canon (places are limited – available on a first come, first serve basis) 

Is there parking or local transportation?

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Limited on-site parking is available at Uffculme Centre and on roads nearby. We kindly ask supporters to car share, walk or use public transport where possible. The closest train station is Kings Heath. 

Are there volunteering opportunities?

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We need over 30 incredible volunteers to help run this event. Could you join them and be part of something special supporting Birmingham Hospice?

We’re looking for people like you to help with marshalling, handing out tasty treats, running stalls and registering participants. You don’t need any prior experience and we’re here to support you every step of the way. 
 

To find out more or to sign up please call 0121 752 6150 or email events@birminghamhospice.org.uk. Thank you for helping make every moment matter! 

Fundraising

Does my donation go entirely to the charity?

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Yes. 100% of your underlying donation comes directly to us, the charity. Our fundraising platform provider, ensures that every penny of your gift supports our mission. The only deduction applied is the standard payment processing fee charged by our payment provider, Stripe, which is typically 1.4% + 25p per transaction for UK credit cards.

Why am I asked to add a voluntary contribution?

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When you donate through our fundraising platform, you may see an option to add a small voluntary contribution on top of your gift. This additional contribution helps cover the costs of our fundraising platform. Our fundraising platform operator provides us with a wide range of services including secure donation technology, 24/7 support, continuous feature upgrades, industry leading data security and compliance, and a passionate team of fundraising professionals who actively support our cause. They can do this without charging us fees on donations, thanks to donors who choose to add this optional contribution.

How much is the voluntary contribution?

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The suggested contribution you may see may vary depending on several factors, but always falls within a range of £0.95 to £30. It’s completely optional—your generosity makes an impact with or without this contribution.

Do you, the charity, pay any platform fees?

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No. We do not pay our fundraising platform provider platform fees on donations. Instead, their model is sustained by the voluntary contributions that some donors choose to add. This ensures that more of our funds go directly toward delivering our mission.

Why have you chosen this fundraising platform?

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We chose Funraisin as our platform provider because they share our commitment to making every donation count. Their platform helps us run fundraising campaigns securely, effectively, and with the professional support of a team who understands fundraising. By covering their costs through voluntary donor contributions, Funraisin allows us to keep more resources focused where they’re needed most - on our mission.